Privacy Policy

Effective Date: 1st January 2025

MATCO Pvt. Ltd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [ www.matco.com.pk & www.matcopk.com ] or interact with us via email, phone, or other channels.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
• Full Name
• Company Name
• Email Address
• Phone Number
• WhatsApp Number
• Business Address
• Job Title
• Payment & Billing Details (for transactions)
• Technical Information:
• IP Address
• Browser Type & Version
• Device Information
• Pages Visited
• Access Times

2. How We Use Your Information

• Provide products, services, and customer support
• Process orders and transactions
• Respond to inquiries and requests
• Send promotional materials (with your consent)
• Improve website functionality and user experience
• Comply with legal obligations

3. Information Sharing

We do not sell or rent your personal data. We may share it with:

• Authorized service providers (IT, logistics, payment processors)
• Legal authorities if required by law
• Our authorized business partners when necessary for product-related services or warranties

4. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and gather analytical data. You can disable cookies via your browser settings, but this may affect website functionality.

5. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights

• Request access to your data
• Request correction of inaccurate information
• Opt-out of marketing communications
• Request deletion of your personal data (subject to legal or contractual obligations)

To exercise these rights, please contact us via email: info@matcopk.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

• MATCO Pvt. Ltd.
• 📧 Email: info@matcopk.com
• 📞 Phone: +92-51-2874941
• 🌐 Website: www.matco.com.pk
• 🌐 Website: www.matcopk.com

Write to us